Frequently Asked Questions


How do EasyUndies work?
EasyUndies have soft, flexible hook & loop closures called Quick Strips on both sides of the garment. Simply press them together to put on and peel them apart to remove. There are also Tabs with loops at the top of each Quick Strip. These are ideal for people that have difficulty grasping, like those with arthritis. Simply put a finger through the Tab loop and peel apart.

Are EasyUndies comfortable?
Yes, EasyUndies are just as comfortable as regular underwear.

Do EasyUndies come in colors?
Currently EasyUndies only come in white, but we plan to have colors in the future.

How long will EasyUndies last?
EasyUndies will last as long as regular underwear. For best results, follow the washing and drying instructions on the label.

What sizes do EasyUndies come in?


Small Size 5
Medium Size 6
Large Size 7
XL Size 8
2XL Size 9


Small 28-30 Waist Size
Medium 32-34 Waist Size
Large 36-38 Waist Size
XL 40-42 Waist Size
2XL 44-46 Waist Size

I’m buying EasyUndies for my father/husband/son – which style should I choose?
We have three men’s styles: Briefs, Boxers, and Boxer Briefs. Briefs are the standard style; Boxers are looser fitting; and Boxer Briefs are popular with younger men.

What are EasyUndies used for?
EasyUndies are ideal for:

  • Arthritis
  • Back Pain
  • Post-Surgery
  • Pulled Muscles
  • Mobility Issues
  • Dexterity Issues
  • Hip Replacement
  • Wheelchair Users
  • Balance Issues
  • Sports Injuries
  • Alzheimer’s
  • Paralysis
  • Multiple Sclerosis
  • Parkinsons
  • Stroke
  • Injured Limbs & Hands
  • Independent Dressing
  • Assisted Dressing
  • Seated Dressing
  • Assisted Living Communities
  • Rehabilitation Facilities
  • Home Health Care
  • Patient Clothing
  • Quick Changes in Public Bathrooms

Are EasyUndies for incontinence?
EasyUndies aren’t absorbent like adult diapers – they are 100% cotton just like regular underwear. However, EasyPads are for incontinence and are designed to fit perfectly into EasyUndies.

Also, some people choose to wear EasyUndies over adult diapers because they look like regular underwear – giving them a sense of dignity.


What are EasyPads?
EasyPads are a line of pads for people with incontinence issues. They have a specially-designed core that absorbs wetness and traps odors.

Are EasyPads for men or women?
EasyPads can be used by both men and women.

How do EasyPads stay in place?
EasyPads have a full-length adhesive strip that adheres to the garment.

Are EasyPads washable?
No, they’re disposable. However, EasyPads can hold multiple wettings during one wear.

How do you dispose of EasyPads?
EasyPads are designed to be used once and then thrown away. To dispose of EasyPads, wrap them in tissue or a plastic bag and place in a wastebasket. Do not flush them.

Which EasyPads should I choose?
Daytime EasyPads (also called “Moderate Absorbency” EasyPads) are ideal for daytime use. Overnight EasyPads have a higher absorbency so they’re perfect for nighttime use.

Can EasyPads be used with all four EasyUndies styles?
EasyPads are designed to fit in THREE of the four EasyUndies styles. EasyPads will NOT work with the BOXER style because they are loose-fitting and will not hold EasyPads in place (close to the body).


Are EasyUndies and EasyPads guaranteed?

  • If you are not completely satisfied with any of our products, you may call us within 30 days of purchase for a full refund of the purchase price, less shipping costs.
  • Refunds (less shipping cost) will be applied to your credit card within 2-4 weeks.

Do I have to return the product?
In some cases, we may ask you to return unused, unopened products.

How do I return them?
The invoice enclosed with your shipment has instructions for returning items. If you no longer have the invoice, simply write us a note detailing why you are returning the item. You must include your full name, address and order number.

Send returns via UPS or USPS (insured) to:

EasyUndies LLC
23 Springfield Ave.
Springfield, NJ 07081

What type of payment do you accept?
All major credit cards are accepted. We use PayPal to process our credit card transactions. However, you don’t need a PayPal account to pay for your order, simply click the link below the PayPal login area that says “Don’t have a PayPal account? Pay with your debit or credit card as a PayPal guest.”

Do you charge tax?
EasyUndies LLC is required by law to collect 7% sales tax on orders shipped to New Jersey.

Can I cancel my order?
You can cancel your order if the item has not already shipped.

Do you sell wholesale?
Yes, please call Customer Service at 1-888-234-3588 or email us at


How soon will I receive my order?
We usually ship within 24 hours. We use USPS Priority so you should have your package in 1 – 3 business days.

What do you charge for shipping?

Quantity of items* Shipping & Handling
1-6 $10.00
7-13 $15.00
14-20 $24.00
21-30 $30.00
For orders over 30, please email  for pricing. *An item is one 2-pack of EasyUndies OR one package of EasyPads. In other words, the shipping rates are the same for BOTH product lines.